BOOKING TERMS AND CONDITIONS 

SOUL/O Travel LLC (“SOUL/O” or “we” or “us”) is a provider of high-quality travel services (the “Services”). This web page and all linked web pages (other than links to third party providers) (collectively, the “Website”) set forth the Terms and Conditions for your use of this Website and your purchase of Services from SOUL/O. For purposes of these Terms and Conditions, a travel package you purchase from SOUL/O is sometimes referred to as your “trip.” 

Binding Contract 

These Terms and Conditions constitute a legally binding contract between you and SOUL/O, which you intend to be as legally binding as if you had physically signed a copy of these Terms and Conditions. 

Revisions to Terms and Conditions 

SOUL/O may, in its sole and absolute discretion, update, modify, or revise these Terms and Conditions at any time, and from time to time. Your continued use of this Website after we make changes to these Terms and Condition is deemed to be your acceptance of those changes. 

Age Limitations 

SOUL/O takes the protection of children seriously. Therefore, you must be at least sixteen (16) years of age to use this Website. In addition, you must be at least eighteen (18) years of age to purchase Services from SOUL/O. By using this Website, you agree that you satisfy these age requirements. 

In addition, to participate in a SOUL/O trip, you must be at least eighteen (18) years of age at the time your SOUL/O trip begins. 

Privacy 

Your use of this Website is subject to SOUL/O’s Privacy Policy. Please review our Privacy Policy, which also informs users of our data collection practices. 

Travel Host. SOUL/O will provide a “travel host,” who will accompany you on your trip. SOUL/O will select your travel host in its sole and absolute discretion and may change your travel host, if necessary, at any time and from time to time during your trip. In addition, SOUL/O may hire local guides from time to time in its sole and absolute discretion to help with certain portions of your trip. In our experience, local guides often provide greater expertise and give you greater access to local experiences than a single tour guide can provide. 

Personal Connection 

We want to develop a personal connection with those who travel with us. As part of developing that personal connection, SOUL/O may ask to meet with you, whether in person or virtually, before you purchase a trip.

Payments, Changes, Cancellations, and Prices 

  1. When do I need to make my trip payments? A non-refundable deposit of $500 USD is required when booking. You can either pay in full, or we offer a 3 part payment plan consisting of the deposit and two equal payments prior to the trip. The remaining balance is due 75 days prior to the trip. If you’re interested in additional payment plans, email us at hello@soulotravelco.com. Payments to SOUL/O must be made in US dollars. We will send you an email reminder one week before your final payment is due and a final reminder on the due date.

  1. Can I change my trip if I need to after booking? Yes, you can! As long as it’s more than 75 days before your trip start date, you can change it. The first change is complimentary, and then for any subsequent changes, there is a $500 USD per person change fee. If you do not rebook a new trip immediately after changing your trip, you will have a trip credit that expires 6 months from the day you cancel your original trip. Out of respect for our partners, whom we pay in advance, we cannot allow any changes less than 75 days from your trip start date. 

  1. What are your deposit, change, cancellation, and refund policies? We do everything we can to make sure that our policies are fair for all of our travelers as well as our partners and SOUL/O, as we work to create the best travel experiences we can. 

  • Deposits: For all SOUL/O trips, a non-refundable deposit of $500 USD is required at the time of booking. You can either pay in full, or we offer a 3 part payment plan consisting of the deposit and two equal payments prior to the trip. Payment of the remaining balance is due at least 75 days before your trip’s start date. If you fail to pay the remaining balance at least 75 days before your trip’s start date, we may, in our sole and absolute discretion, cancel your travel reservation and retain any deposits or payments you have previously delivered to SOUL/O. 

  • Changes: We believe in flexible booking terms because we know that life can be unpredictable. That means you can change your trip date or travel destination as long as it’s 75 days before your original trip’s start date. 

  • Cancellations by You: If you cancel your trip and you give SOUL/O at least 75 days’ notice, any payments you have made to SOUL/O (less the $500 per person change fee for second or later changes) will become a trip credit that you can use toward a different trip with SOUL/O for up to 6 months after your cancellation. We will not provide you with any refunds or trip credits if you cancel your trip with less than 75 days’ notice to SOUL/O. We highly recommend that you purchase travel insurance at the time of booking, so you’re protected if you need to cancel with less than 75 days’ notice. 

  • Cancellations by SOUL/O for Other than Force Majeure: SOUL/O may, in its sole sole discretion, cancel your trip if, because of sickness, injury, or death of one of SOUL/O’s owners, members, employees, agents, or independent contractors, SOUL/O does not have a travel host available to guide your trip. If SOUL/O cancels your trip under this paragraph, any payments you have made to SOUL/O will become a trip credit that you can use toward a different trip with SOUL/O for up to 6 months after SOUL/O’s cancellation. 

  • Cancellations by SOUL/O Because of Force Majeure: SOUL/O may, in its discretion, cancel your trip if natural disaster, war, terrorism, pandemic, or any other circumstances beyond SOUL/O’s control (i.e., force majeure) may negatively affect your trip or the areas through which or near which you would travel on your trip. SOUL/O will not provide any refunds or trip credits if SOUL/O cancels your trip under this paragraph. We appreciate your understanding! 

  • Refunds: All payments to SOUL/O are non-refundable. 

How do I apply a trip credit toward a new booking? To make it easy, you can email us directly at hello@soulotravelco.com with the destination, trip date, and room type you’d like to book, and we will apply the credit to the new booking. 

What happens if I don’t use my trip credit within the allotted time? SOUL/O will not provide you with any refunds if you fail to use your trip credit within the allotted time. 

What happens if I am not able to participate or choose not to participate in the entire trip I have purchased? SOUL/O will not provide any refunds or trip credits if you are unable to or choose not to participate in the entire trip that you have purchased. This includes, without limitation, if you arrive late or leave early from any portion of the trip or if you miss any number of days of the trip for any reason. 

Do your prices change? SOUL/O may change the prices for its Services at any time and from time to time in its sole and absolute discretion. However, the price for your trip will be locked in and will not change after you pay the non-refundable deposit of $500 USD of the total purchase price of your trip. 

Luggage 

SOUL/O endeavors to care for your luggage while you are on your trip. However, SOUL/O does not guarantee the safety or security of your luggage, including without limitation while your luggage is handled (a) by SOUL/O staff, (b) at airports or seaports, (c) on airplanes, ships, or boats, (d) on taxis, buses, or ride hailing services, (e) at hotels or other lodgings, or (f) at any other time during your trip. SOUL/O will not be responsible or liable to you, and you release SOUL/O, for any damage, destruction, breakage, wear and tear, theft, or loss of any of your luggage and of any items you pack in your luggage. As discussed in the next section, we strongly recommend that you purchase travel insurance to cover the cost of replacement if any of your luggage is lost, stolen, or destroyed during your trip. 

In addition, SOUL/O will not be responsible for paying any baggage fees required by airlines or ship lines. You agree to check with the relevant airlines and ship lines regarding the number of items of luggage you are permitted to check and any luggage or baggage weight limits. Furthermore, you agree to pay any fees or fines to check more than the permitted number of items and/or to check luggage that exceeds the established weight limits. 4 

Travel Insurance 

We understand that life happens. It’s why we make sure everyone on our trips is taken care of before we get on the plane, and that starts with ensuring you have the right insurance. We require that all travelers have a specific type of travel insurance when going on a trip with us that covers everything they will possibly need. Because when you’re on the trip, we want you to focus on enjoying yourself, being immersed in the experience, and having fun! 

We’re more than happy to discuss any of the following requirements with you: 

  • Your travel insurance plan must cover personal injury, medical expenses, repatriation expenses, and evacuation expenses. 

  • We strongly recommend selecting a travel insurance plan that covers you in the event that you contract COVID-19 or another communicable disease while abroad and need to quarantine. While SOUL/O will help you make quarantine arrangements, SOUL/O will not cover these costs. 

  • We strongly recommend considering additional coverage for trip cancellation, trip interruption, and for personal property. 

  • We do not accept travel insurance that is provided by your credit card as it typically does not cover the items listed above. 

  • We encourage you to purchase travel insurance when you book your trip. Many insurers will insure your trip only if you purchase the insurance within a certain window of time after your final payment is made, so we highly recommend purchasing travel insurance when you pay your deposit. At a minimum, you must provide us with proof of insurance and adequate coverage no later than 75 days before your trip’s departure date. 

  • All travelers are responsible for understanding the details of their travel insurance policy and for confirming that their insurance provides coverage for all activities (included and optional) identified in the trip itinerary and that there are no exclusion clauses that would limit your coverage. You alone are responsible for verifying the limits and terms of your insurance policies and whether they meet SOUL/O’s requirements. 

Travel Documents 

You are responsible for obtaining all required documents or permits necessary to travel to the areas involved in your trip, including without limitation a valid passport, all applicable visas, and all applicable vaccination records. Your passport’s expiration date must be no earlier than 6 months after the expected return date for your trip. 

SOUL/O will not be responsible for verifying the accuracy or completeness of your travel documents, and SOUL/O will not be liable to you for any mistakes, errors, omissions, or deficiencies in any of your travel documents. Without limiting the immediately preceding sentence, SOUL/O will not issue you a refund if you are unable to engage in all or any part of your trip because of any mistakes, errors, omissions, or deficiencies in your travel documents or because you have failed to update, renew, or obtain any necessary travel document. 

No Liabilities for Acts of Third Parties 

As part of its Services, SOUL/O contracts with third parties to make your travel arrangements and to provide various travel-related services. Such third parties (each a “Third Party” and collectively the “Third Parties”) include but are not limited to airlines, cruise lines, bus and train operators, hotels, hotel chains, other providers of lodgings or accommodations, restaurants, caterers, other food providers, travel guides, and others providing travel excursions and/or travel experiences. Such Third Parties are independent contractors to SOUL/O, and SOUL/O does not own or control such Third Parties or the services they provide. 

Therefore, the services you receive from these Third Parties will be subject to their terms and conditions, which may differ from these Terms and Conditions, and you agree to abide by and be subject to the terms and conditions of such Third Parties. Furthermore, SOUL/O assumes no responsibility for, and you agree not to sue SOUL/O or its officers, directors, members, or managers or any of their representatives, heirs, successors, or assigns for the acts or omissions of any of such Third Parties, including without limitation for any accident, illness, disease, injury, or death, or for any property damage, loss, or theft arising from the acts or omissions of the Third Parties. 

Your Travel Responsibilities 

  1. Laws, Regulations, and Instructions. You will comply with and follow all applicable laws and regulations of the countries, states, provinces, districts, tribes, regions, cities, and towns connected with your trip. In connection with the immediately preceding sentence, you will not use drugs or other harmful substances in any location where the use of such drugs or substances is prohibited by law or regulation. You will also comply with and follow all verbal instructions from the SOUL/O staff and the staff of any Third Parties. SOUL/O, in its sole and absolute discretion, reserves the right to remove you as a participant from any trip if you fail to follow such laws, regulations, or instructions, if you fail to satisfy the requirements set forth in these Terms and Conditions, or if you otherwise behave in a way that is disrespectful, abusive, or disruptive to the trip. 

  2. Property Damage. If you damage any property owned by SOUL/O or a Third Party while you are on a trip, other than normal wear and tear from the use of that property, you will be responsible for all the costs to repair, replace, and/or clean that property. For purposes of this paragraph, the term “damage” includes without limitation theft of property. You will hold harmless and indemnify SOUL/O, its officers, directors, members, and managers and their representatives, heirs, successors, and assigns for all such costs. To avoid being charged for property damage you did not cause, you will notify SOUL/O or the applicable Third Party as soon as possible after you discover any pre-existing damage to any such property. 

  3. Safety Measures. We want you to return home safely after your trip. Therefore, you will take reasonable safety measures while on the trip, including without limitation using safety restraints, harnesses, helmets, seat belts, and other recommended safety gear or equipment. 

  4. Cultural Sensitivity. Your trip may introduce you to unfamiliar and exotic locations. Your trip may also put you into contact with people, whether locals or fellow travelers, who are different from you. For example, you may meet people from different cultures, different ethnicities, different faiths, and different political backgrounds. You may experience new sights, sounds, smells, and tastes. As a traveler with SOUL/O, you agree to remain open-minded to meeting new people and to having new cultural and life-enriching experiences. You will remember that, as a traveler, you are a guest in the countries you are visiting, and you will act with the respect and deference that a guest should show to a host. You will not openly disparage people from different cultures, ethnicities, faiths, or political backgrounds, and you will not damage, deface, harm, steal, or destroy any items, structures, or artworks that have cultural, historical, or religious significance to the people or countries you visit on your trip. 

  5. Complaints. You will notify SOUL/O of any complaints you have about your trip as soon as possible. Doing so allows SOUL/O to consider ways SOUL/O might address your complaint before your trip has finished and to prevent similar problems from happening in the future. 

Travel Risks 

Travel involves certain inherent risks. These include but are not limited to risks to your health, such accident, illness, disease, injury, and/or death, and risks to your property, such as damage, loss, and/or theft. In addition, certain areas of travel involve a risk of personal injury from the violent acts of others, especially in areas experiencing high crime rates, political unrest, war, terrorism, or other destabilizing conditions. 

By purchasing a trip from SOUL/O, you assume all such risks of travel, and you release and agree not to sue SOUL/O, its officers, directors, members, or managers or any of their representatives, heirs, successors, or assigns for (a) any accident, illness, disease, injury, or death arising from your trip, (b) any damage, loss, or theft of your property, luggage, or personal belongings during your trip, or (c) or any personal injury from the violent acts of others during your trip. 

In addition, you assume all risks that a Third Party may refuse to provide services to you or that you may be refused entry or re-entry into any location because you are showing signs or symptoms of COVID 19 or any other communicable disease or illness or because you test positive for any such disease or illness. SOUL/O will not provide you with any refund or trip credit in the case of any such refusal, and you release and agree not to sue SOUL/O, its officers, directors, members, or managers or any of their representatives, heirs, successors, or assigns if any such refusal occurs. 7 

Strenuous Activities 

Certain travel packages that SOUL/O offers may involve strenuous physical activities, including but not limited to biking, hiking, rock climbing, scuba diving, and extensive walking. Such strenuous physical activities involve the inherent risk of injury and/or death. 

You assume all responsibility for understanding your health and which physical activities are appropriate for you. You agree to obtain a physical examination from a licensed physician if necessary to help you know whether a given activity is appropriate for you or would pose a significant danger to your life or health. You alone are responsible for knowing your health and your physical limitations. 

You assume all risks associated with engaging in such strenuous physical activities, including without limitation all risks of injury and death. On behalf of yourself, your representatives, heirs, successors, and assigns, you agree not to sue SOUL/O or its officers, directors, members, or managers or any of their representatives, heirs, successors, or assigns arising from any injury, illness, health condition, or death you may experience from engaging in any strenuous physical activity that is part of a trip. 

Travel Advisories and Warnings 

The United States Department of State issues travel advisories from time to time. See https://travel.state.gov/content/travel.html. In addition, the U.S. Centers for Disease Control and Prevention periodically issues travel warnings about health risks of traveling to certain areas. See https://www.cdc.gov/. 

Up through the end of your trip, you assume the responsibility for keeping yourself informed about any travel advisories or warnings that have been or may in the future be issued for the areas connected with your trip, whether such advisories or warnings are issued by the United States Department of State, the U.S. Centers for Disease Control and Prevention, or any other governmental agency, department, organization, or unit. SOUL/O undertakes no responsibility to inform or advise you of any such travel advisories or warnings. 

SOUL/O will not provide you with any trip credit if you choose not to participate in a trip as a result of any travel advisory or warning unless you notify SOUL/O at least 75 days prior to the expected trip start date. SOUL/O will not provide you with any refunds if you choose not to participate in a trip as a result of any travel advisory or warning. 

Healthcare Facilities; Transfer or Evacuation; Costs of Medical Care 

You acknowledge that your trip may take you to areas that do not provide the same level of medical care or service as that to which you are accustomed. As a result, if you experience a serious illness or injury while on your trip, you may need to receive medical care at a local medical facility that provides a lesser level of care than you are used to receiving and/or you may need to be transferred or evacuated to another location, including another country, to receive necessary medical care. 

You will be responsible for covering all costs of any medical care, medical transfers, and/or medical evacuations you may require while you are traveling on a SOUL/O trip, and you agree to indemnify and hold harmless SOUL/O, its officers, directors, members, and managers and their representatives, heirs, successors, and assigns for all such costs. 

Links to Third Party Sites 

This Website may contain links to other websites (collectively, the “Linked Sites”). The Linked Sites are not under the control of SOUL/O, and SOUL/O is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. SOUL/O provides these links only as a convenience to you, and the inclusion of any link does not imply endorsement by SOUL/O of the Linked Site, the services offered at the Linked Site, or the owners or operators of the Linked Site. 

Intellectual Property 

All content included that is part of this Website, including without limitation text, graphics, logos, images, photographs, and videos, as well as the compilation of any of these items, and any software used on the Website (collectively, the “Content”), is the property of SOUL/O or its suppliers and is protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends, or other restrictions contained in any such Content, and you will not make any changes to the Content. 

You will not modify, publish, transmit, reverse engineer, decompile, participate in the transfer or sale, create derivative works, or in any way exploit any of the Content, in whole or in part. SOUL/O reserves all intellectual property rights associated with this Website. 

Your use of the Website does not entitle you to make any unauthorized use of the Content, and you will not delete or alter any proprietary rights or attribution notices in any of the Content. You will use the Content solely for your personal use and will make no other use of the Content without the express written permission of SOUL/O and the copyright owner. You agree that your use of this Website does not give you any ownership rights in any of the Content. We do not grant you any licenses, express or implied, to the intellectual property of SOUL/O, or our licensors, except as expressly authorized by these Terms and Conditions. 

No Unlawful or Prohibited Use of Website Content 

You are granted a non-exclusive, non-transferable, revocable license to access and use this Website strictly in accordance with these Terms and Conditions. As a condition of your use of the Website, you warrant to SOUL/O that you will not use the Website or any of the Content for any purpose that is unlawful or prohibited by these Terms and Conditions. In addition, you will not use the Website in any manner that could damage, disable, overburden, or impair the Website or interfere with any other person’s use and enjoyment of the Website. You will not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Website. 

SOUL/O’s Use of Photographs, Videos, and Reviews 

SOUL/O may take photographs and videos of you during your trip. You consent to SOUL/O using, reproducing, publishing, and displaying such photographs and videos, and any derivatives of such photographs and/or videos containing your likeness and/or image, for purposes of SOUL/O’s advertising and/or marketing. SOUL/O will use such photographs, videos, and derivatives containing your likeness and/or image without identifying you by name. 

In addition, you consent to SOUL/O using, reproducing, publishing, and displaying any written reviews you provide to us about our Services for purposes of advertising and/or marketing our Services. In using your review in our advertising and/or marketing, we will either attribute the review to you anonymously, or we will attribute the review to you without using your last name/family name. 

We may use, reproduce, publish, distribute, circulate, print, and display such photographs, videos, derivatives containing your likeness and/or image, and reviews in any medium, including without limitation in hard copy, on the internet (including without limitation on this Website and on social media), in email marketing, in flyers sent through the mail, on billboards and posters, and in any other medium we decide, in our sole and absolute discretion, to use for our advertising and/or marketing. 

You may withdraw your consent for SOUL/O to use such photographs, videos, derivatives containing your likeness and/or image, and reviews by emailing us at hello@soulotravelco.com. After we receive your withdrawal of consent, SOUL/O will promptly cease using such items in its advertising and/or marketing, including removing any such items from this Website. 

International Users 

This Website is controlled, operated, and administered by SOUL/O from our offices within the United States of America. If you access this Website from a location outside the United States, you are responsible for compliance with all local laws. You agree that you will not use this Website in any country or in any manner prohibited by any applicable laws, rules, or regulations. 

Disclaimer of Warranties 

To the fullest extent permitted by law, we make no representations about the suitability of the information contained on this Website. We do not warrant the accuracy, completeness, or usefulness of this information, and we disclaim all liability and responsibility arising from any reliance by you or any other person on such information, including without limitation any person who may be informed of any of the information contained on this Website without personally accessing this Website. 

Information on this Website is provided on an “as is” basis, without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Under no circumstances, including negligence, shall we be liable for any direct, indirect, special, punitive, or consequential damages that result from your use of or inability to use this Website, nor shall we be responsible for any damages whatsoever that result from mistakes, omissions, interruptions, deletion of files, errors, defects, delays in operation or transmission, or any failure of performance, whether or not caused by events beyond our reasonable control, including but not limited to events of force majeure. SOUL/O takes no responsibility and assumes no liability for any additional expense, omissions, delays, or re-routing.

Travel is personal, and everyone’s goals and travel experiences are unique. We will not be bound by, or liable to you, if your trip experience differs from the travel description provided by any SOUL/O customer or from any depictions shown in photographs, videos, or other representations contained on this Website or on any websites or other materials provided by an independent third-party sales representative, travel agent, or any other person or entity. Furthermore, we will not be bound by, or liable to you, for any descriptions or warranties provided by an independent third-party sales representative, travel agent, or any other person or entity. 

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SOUL/O AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THIS WEBSITE, WITH THE DELAY OR INABILITY TO USE THE WEBSITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE WEBSITE, OR OTHERWISE ARISING OUT OF THE USE OF THE WEBSITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF SOUL/O OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE WEBSITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE WEBSITE. 

Indemnification 

You agree to indemnify, defend, and hold harmless SOUL/O, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities, and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the Website or the Content, any user postings made by you, your violation of any terms of these Terms and Conditions, your violation of any rights of a third party, or your violation of any applicable laws, rules, or regulations. SOUL/O reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with SOUL/O in asserting any available defenses. 

Binding Arbitration 

If a disagreement arises between you and us over these Terms and Conditions, or over any of the Services, or over your payment for the Services, and such disagreement cannot be resolved through negotiation or mediation, the dispute will be submitted to binding arbitration before one arbitrator located in Denver, Colorado. The arbitration will be conducted in the English language using the Consumer Arbitration Rules of the American Arbitration Association. 

Each party will bear the costs of its own legal representation and one half of the arbitrator’s fees and any administrative fees associated with the arbitrator. NOTE: By agreeing to arbitrate, you are waiving the right to a jury trial. 

Class Action Waiver 

Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. YOU MAY BRING CLAIMS AGAINST SOUL/O SOLEY IN YOUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE, AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST SOUL/O. Further, unless both you and SOUL/O agree otherwise, the arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding. 

License or Registration 

SOUL/O is not licensed or registered as a travel agent, travel agency, or a “seller of travel” in any state, including without limitation California, Florida, Hawaii, or Washington. Therefore, SOUL/O does not sell Services to persons located in states that require such a license or registration. 

By using this Website or purchasing Services from SOUL/O, you acknowledge that you are not located in California, Florida, Hawaii, or Washington. 

Termination/Access Restriction 

SOUL/O reserves the right, in its sole discretion, to terminate your access to the Website or any portion thereof at any time without notice. 

General Provisions 

Governing Law. These Terms and Conditions are governed by the laws of the State of Colorado. Use of the Website is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms and Conditions. 

No Business or Employment Relationship. You agree that no joint venture, partnership, employment, or agency relationship exists between you and SOUL/O as a result of this agreement or your use of the Website. 

SOUL/O May Comply with Legal Requirements. SOUL/O’s performance of these Terms and Conditions is subject to existing laws and legal process, and nothing contained in these Terms and Conditions is in derogation of SOUL/O’s right to comply with governmental, judicial, and/or law enforcement requests or requirements relating to your use of the Website or information provided to or gathered by SOUL/O with respect to such use. 

Unenforceable Provisions. If any part of these Terms and Conditions is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision, and the remainder of these Terms and Conditions shall continue in effect. 12 

Entire Agreement. These Terms and Conditions constitute the entire agreement between you and SOUL/O with respect to the Website and the Services and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and SOUL/O. 

Admissibility of these Terms and Conditions. A printed version of these Terms and Conditions and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms and Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.